December 12, 2010 by Robert Kozinets.

This blog is getting some “red hot” editorial news about the State of Marketing Scholarship these days. My last post broke the news about the new editorial team at the Journal of Consumer Research (”JCR”).

And here is a very fresh one about the #1 Journal in the Marketing field.

As many of you are aware Gary Frazier is the editor elect of the Journal of Marketing (or “JM”) and will be taking over in July of 2011 from Ajay Kohli. For a while, Ajay, Gary, and Bob Leone have acted as co-editors of the journal. As with JCR, the manuscripts flows in the main journals in our field have been increasing dramatically, necessitating some editorial action to share the workload.

Gary has decided to change the structure of the Journal of Marketing to one that includes Associate Editors (or “AEs”). I think this is a very smart move. AEs at JM will have considerable latitude to make recommendations, but the final decision will always lie with the Editor-in-Chief, that is, Gary. Gary has appointed 16 AEs, some truly excellent people, and I believe he is looking for a couple more.

Gary has asked me to be an Associate Editor of JM for his term and I have happily accepted. Thank you for the vote of confidence, Gary.

What this means, I believe, is that the Journal of Marketing is institutionalizing a role and a place for Consumer Culture Theory, cultural, or “qualitative” approaches to practical marketing issues in the field. This is big news. It is something that many of us in the CCT field have been working towards for many years. More top tier options for our publications is important to continuing the institutionalization of CCT work as an important and necessary (albeit minority) component of all Marketing Scholarship, Marketing Education, and Marketing Departments.

At the #1 journal in the Marketing field, we now have, perhaps more than ever before, the promise of a real presence and solidified representation at the top of the field.

I think that a look at the past 7 years of cultural work in JM will show that CCT work is getting more and more applied, and offering increasingly powerful pragmatic insights to the marketing industry.

The move is also presenting  a natural place for all types of social media and social media marketing research. One of my personal goals is to raise the quality and profile of research on social media and social media marketing research.

Officially, these will be the areas of the Journal of Marketing that I will have Associate Editor authority over:

Primary (substantive) content area

Internet and social media marketing

Secondary content areas

1. Word-of-mouth marketing;
2. entertainment marketing;
3. brand and product management;
4. retailing

Methods: 

• Qualitative/ethnographic (e.g., discourse analysis, semiotics, phenomenological interviews, metaphor analysis),
• Other methodological orientations as necessary (I am trained and versed in a variety of different methods)
  

If you do social media research using qualitative methods, you can pretty much guess who is going to be shepherding your work though JM.

So starting in July I will be looking forward to seeing all your best managerially-oriented work sent to us at the Journal of Marketing. I will do my very best to make sure it gets treated fairly or even better, and to publish the best work to keep our field of Marketing moving steadily forward.

Posted in Qualitative Research Methods, Academic Life, Economy and General Business Management, Ethnography, Consumer Culture Theory, Conferences & Presentation, Entertainment Marketing, Marketing News & Insights, Communities and Tribes, Word of Mouth Marketing, Marketing Research, Marketing Science | Print | 3 Comments »

March 4, 2010 by Robert Kozinets.

With the Academy Awards just around the corner, and Avatar up for nine Oscars, I wanted to share some reflections on that motion picture.

I thought that the movie provided a feast of metaphorical food for thought. First, please consider this light spoiler alert. I’m not intentionally revealing secret plot elements, but if you want to see it with completely fresh eyes, you should probably save reading this blog until after you’ve seen the movie.

All right, then…

A lot of people have written about the fairly obvious, low-hanging and perhaps heavy-handed ecological messages in the film (”And so the aliens [that’s us] went back to their dying world…”). The story from the film has created a ton of discussion and conflict on the Internet, with accusations that it is racist (the dump blue-skinned savages), it is naïve (um, this is Hollywood), and it is colonialist (see two points above).

My take on it is a little different. I’ve decided to really emphasize the ethnography part of the move. And to analyze a bit of the ethnographic alliance-shifting that is a central part of its plot.

The movie concerns a future military-industrial enterprise’s use of a biological remote-control system to undertake human participant-observation of the Pandora planet’s intelligent tribal inhabitants.

Along with all the other engaging metaphors that it weaves together, I find Avatar to also be an extended meditation not only on colonialism but also on the anthropological practice of ethnography in a capitalist military-industrial culture.

As my friend, Diego Rinallo from Milan’s Bocconi University noted to me after the movie was over “Avatar is all about ethnography.” And so it is.

Among the many other things that it is, Avatar is a science fictional concretization of the anthropologist’s journey. There is an alien–in this case, a literally alien– culture that needs examination. There is a scientific observer, the accidental anthropologist and paraplegic Jake Sully, who must learn the language, rituals, and ways of a new culture. In this case, instead of Polish anthropologist Bronislaw Malinowski joining the Trobriand Islanders, it is Sully joining the blue-skinned, animist, and very Native American-seeming Na’vi.

The movie is about identity, interests, loyalties, and change. A major concern is the classic anthropological dilemma of “Going Native.”

This was the same theme, sort of, as Dance with Wolves, and Gorillas in the Mist. There it is, happening again, on the big screen. Amazingly, Sigourney Weaver plays the head ethnographers in both Gorillas and Avatar. She’s our anthropological role model!

The ethnographer is, himself or herself, an avatar of types. This is a theme I explore in a recent poem I submitted to the Journal of Business Research as an extended meditation on introspection and ethnography, a poem that explores this avatar topic of possessing multiple identities and feeling identity conflict.

So this movie inspired some thinking in me about what we do as anthropologists-for-hire.

Why are we doing what we do as corporate ethnographers? Would we work for Exxon? Would we work for a company that wanted to mine the Amazon rain forest? Would we work for banks in poor countries where people might not be able to afford the interest rates?

The film reveals the dark side of the scientific-academic enterprise, and the dark secret that, although knowledge is power, academics sell out their power to the military-industrial system. In this case, science is anthropology, and anthropology offer understanding in order to manipulate and destroy. The Company in this film wanted to learning the cultural ways of the Na’Vi people in order to manipulate them. Does this sound like cultural marketing and applied anthropology to anyone else?

Of course, in the movie, understanding wasn’t geared towards selling the natives things. Apparently the blue Na’Vi had no need of Coca Cola and blue jeans, they were an anti-consumerist culture. The movie was classic colonialism—get them off of their land, and take it and its resources. Drain it dry. Kill the land and kill a way of life.

One big realization that I had was when Jake Sulley came back from his time with the Na’vi and, at some point, he had to realize his subversion, he had to adjust the flow of information to the flow of interests.

That is, once he had decided to help the Na’vi, the natives, he had to now tell them about the weaknesses or weak points of the human encampment (or, in the movie, to take the literal and powerfully figurative action of smashing the remote viewing lens on the tractor destroyer). This sort of double-agent stuff is classic ethnographic conflict. But I wonder about its wider implication for our daily life.

So, if we are consumer ethnographers working in the public interest, where are our alliances? Do we need to rethink them?

What it could mean is that we need to look at our power-relationships-to the machine world or to a more naturally balanced world– and then think about how we can use the knowledge of one to begin to dismantle the other. This is an activist message that says that only by some sort of rigorous motion that first draws from inside the system, but then punishes that system and opens it up, can there be change. It is a revolutionary, not an evolutionary message. Not what Heath and Potter, or many other environmental activists would see. And climate change seems to offer one justification for that sort of revolutionary movement in a revolutionary Moment.

What does Jake Sulley do? In the story, he finally casts off his human form, as much as he possibly can. That means no more Coca Cola, no more beer, no more blue jeans or even old reruns of movies like Avatar. He’s back in the bush.

What happens to anthropologist Dian Fossey in Gorillas in the Mist? She’s the sacrifice (and, there it is again, Sigourney is the sacrificial mother/boss in Avatar…weird).

What about Kevin Costner’s character, Dunbar, in Dancing with Wolves? He disappears into the wild at the end, presumably sacrificing himself for his Sioux friends. We assume that he is fully realized and integrated into the natural order. He now identifies more closely with “nature” than with the corrupt and destructive American society.

Because the move ends with this eye-opening move, it can not be satisfying. There are too many loose ends. This is a start, a beginning, rather than an ending.

So that’s where the movie offers up only a good tale and an uplifting inspirational message. However, that message is delivered in the most technologically-intensive manner possible. With all of its 3D IMAX computer simulation technology, the movies is of course much closer to being produced by the earth-razing techno-society of the Earth’s future than the arrows-and-fires civilization of the tribal Na’Vi.

I thought that, if this meditation on ethnography-as-industrial-power was a science fiction book, it would have held up extremely well. Its religiously-inspired plot of The Chosen One had much in common with Dune, Hyperion, and even with The Fifth Element and the Matrix, two other brilliant messianic SF movies.

As a parting note, it is also quite worth remarking upon that James Cameron hired USC Prof Paul Frommer to create an entirely new language for the film-something that had not been done since the Klingon language was devised by linguist Marc Okrand in 1984 for the third Star Trek movie.

These two languages, then, are the most recent distinct languages deliberately created by members of our species, and they were crated for remarkably similar reasons. It remains to see if the Na’Vi language will gain a fan community-based life of its own the way that the Klingon language has. I could certainly see this happening if there are sequels, adaptations, conventions, gatherings, and other media fan community activity around the film-something I would personally enjoy see unfolding. As a matter of fact, it seems like this movie is indeed the first in a trilogy. (I had purchased an Empire magazine last year that featured a story about the upcoming blockbuster Avatar; in the story, Cameron was reported to say this was the first of a trilogy; apparently, like Lucas and Star Wars, it had been planned this way all along.)

In the same way that Klingon has become a type of intentional, if not ironic, “ethnicity” according to cultural studies scholar Peter Chvany, that people adopt to explore some of their primitive warrior characteristics, so too could Na’Vi be a way to seek to reclaim some of the productive elements of primitivism that seems vitally missing from our current contemporary culture.

Anyone want to be the first to start their own local Na’Vi fan club? I’ll join. Let’s get blue and wild and talk difficult made-up languages. C’mon. It’ll be fun.

It’s also evident of the continual rise of blue skinned people (often proudly bald) that began with the Blue Man group in Chicago and this year appears to be crescendo-ing with Doctor Manhattan (in the Watchmen movie) and the graceful blue-skinned Na’Vi.

Yep. If there’s no fan club set up by October, I know what I’ll be wearing for Halloween.

Posted in Qualitative Research Methods, Activism, Technology, Entertainment Marketing, Communities and Tribes, Green marketing | Print | 1 Comment »

May 27, 2009 by Robert Kozinets.

There is a point towards the end of the successful new Star Trek movie where the Enterprise is stuck in a black hole’s gravity well and can’t escape, and Captain Kirk gives the order to jettison the ship’s warp core, its main source of fuel.

It is a climactic moment in a movie full of cliff-hanging intensities. And it’s also symbolic of what has been done with the Star Trek franchise.

By God, Jim, they jettisoned the Warp Core.

I’ve waited long enough to comment on J.J. Abram’s long-awaited adaptation of the Star Trek, intended to revive the flagging and much-loved franchise. I waited so that I can include all the spoilers I want. So if you don’t want me ruining the movie for you, and you haven’t see it, then Stop Reading Now.

I’m not going to offer a detailed review. I will say that I thought the move was very entertaining. The key thing I like about this reboot is that the script and the director really capture the essence of each of the main characters. I loved the casting, and really enjoyed the acting and the script. For the first time in a long time, a lot of fans feel like the franchise is in good hands.

But I’m writing here not so much to praise J.J. as to wonder about what was lost. And I don’t actually mean LOST. I mean lost.

Overall, I think the utopian future message of Star Trek, which many fans would claim to be at the heart of Trek’s appeal, appears in only very faded out fashion. Like a pair of faded old dungarees, tried on for size at the very end of the show, with Nimoy’s sonorous voicing over the retro old Star Trek soundtrack. For the old timers, who made it to the end.

I know, I’m old school, but I was disappointed. With so much going on in the world today, the film doesn’t really offer any sort of vision of a future where we can actually see a united Earth, with people actually united together. A guy with a Russian accent on the bridge doesn’t for Diversity make. And lots, and lots of white people everywhere. Turbans? Burkas? Nah. The occasional alien appears, just as the occasional non-white person appears. But the basic canvas, the mass, the average, is lily white.

And how about that 23rd century environment? Am I supposed to believe that we are still driving cars down dirt roads in the 23rd century? No public transportation?

The idea of a para-military force that unite the Earth? Nah, not really. Star Trek looks a lot like Starship Troopers. “Join Star Fleet, see the Stars.”

Ditto with the idea of “credits” and Star Trek’s veiled socialist utopia, where people only work by choice. The economics of the future escape me entirely. They’re just kind of irrelevant. This is entertainment, not philosophy. Yes, Star Trek’sgrand messages could sometime get a little annoying. But they also were inspiring. Especially, I think, to kids.
If there is any big message here that Gene Roddenberry would have put his stamp on, I don’t see it. In fact, I’d venture to say this isn’t the same Star Trek that Gene Roddenberry created. It is “loosely based upon” some of the ideas in Star Trek. It lacks the authentic Star Trek cred. I’m sure a lot of people will disagree with me. But I don’t see it. Casting Leonard Nimoy to deliver a few old lines about his friendship with Kirk doesn’t make this “real” Star Trek. Then again, maybe “real” Star Trek died along with Gene Roddenberry.

This is a gutted Star Trek movie, a Star Trek without ideology. It isn’t about technological utopianism. It isn’t about a united earth. It isn’t about an optimistic, hopeful, guiding vision of the future. This is all about relationships, special effects, suspense, entertainment, humor, and adventure. That’s what J.J. Abrams does well with Lost. That’s what he does well in this movie. But it’s not really all that Star Trek is about. This is Star Trek as space opera. Star Trek as Star Wars without the mysticism.

Compare that with my favorite Star Trek movie, the 4th one, called The Voyage Home. Aka, “the whales” Star Trek movie. Although its fashion and references are dated, the message in that movie is just as current as it was when Leonard Nimoy directed it. In our time of environmental crisis and culture clash, I was thinking that a new Star Trek movie had an opportunity to make a statement about a positive future. Maybe even insert some insight into the difficult relationship between the environment and technology–something that the original series avoided.

But, clearly, Gene, that’s what got jettisoned. The hope. The long speeches. The worn-on-the-sleeve optimism. The difficult, ever-imperfect struggle to work through a troubled past to an idealistic future.

And it’s interesting to wonder both how and why this happened.

How does one universe shift into the other? Well, through a weird kind of reboot. We are told that this movie is set in an alternate universe. So it’s not really the “real” Star Trek that we all know and love, but something new.

An alternative reality explanation basically gives the producers the latitude for lots of riffing: “Shut up, fanboy, it’s an alternative universe. We can do what we want here”

But that doesn’t really account for major disjunctures like personal cars and motorcycles in use.

What is amazing to me is how many little a-ha, nice, compact, meaningful, character-laden explanations for original series mysteries manage to get stuck into the film, even though it’s supposed to be an alternative universe. Kirk as a bar-brawler makes sense in light of the original series. It explains why there are so many fist fights in that series. Maybe it even explains why Kirk is always part of the landing party. Because he’s the best fighter on the ship, dammit.

Bones as a desperate, divorced alcoholic also makes sense. Actually, Kiwi actor Karl Urban’s portrayal of Dr. McCoy was among my favorites. It was a worthy tribute to DeForest Kelly. Spock’s schooling is also very right. I also really liked how young and bright they made Checkov, and how they made Sulu an expert sword-fighter–that explains his swordplay in series’ episodes. The new, hot, purring Uhura is also a great extension of the original character. Huge plusses for these characters. There’s a new authenticity to them, their accents, their demeanor, their backgrounds.

Kirk and Spock hating each other at first also makes great sense, and although fans seem to dislike it, I loved the confrontation scene where Kirk makes Spock break down. How many times has he done something like that in the original series. Jeez, what are friends for?

So there are these interesting intersections of this Star Trek 2 universe–which are fun and explanatory–and the old Star Trek that we all know. Why are they there? If Kirk’s dad dies, and changes the whole universe and the way that this story progresses in the process, then we don’t actually need those connections.

That leave the Why question. Why don’t we have Gene’s utopian vision in this movie?

• Because talk is boring? Who needs another set of big long speeches, the kind that Star Trek became infamous for? Because action leaves no time for reflection? Because we don’t need Hope and Change anymore?
• Because you can’t have everything in a sequel?
• Because the producers and director decided to make a big, clean break from the fan base in order to wider the franchise’s appeal and aim for a young, hip, target that doesn’t worry about the future like those Boomer and Gen X kids of the past did?

Maybe Star Trek the Franchise was stuck in its own gravity well, its own black hole. That’s probably true.

But I keep wondering if the optimistic utopian vision of Gene Roddenberry was what really needed to be jettisoned for the series to get unstuck? It seems to me that, like the 60s, we are entering a time of crisis where we crave powerful myths and visions of the future.

Or maybe not. Maybe we’re just living in the moment. Enjoying the relationships. Willing to jettison whatever to get wherever. And to me, that’s a very scary thought.

Posted in Star Trek, Green Ecological Economics, Fandom, Entertainment Marketing, Communities and Tribes | Print | No Comments »